Cookie Policy

This Cookie Policy explains how Scriptly (operated by UpwardScript) uses cookies and similar technologies when you visit our website or use our platform.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, login status, and other information to improve your experience.

2. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features like authentication, security, and session management. You cannot opt out of these cookies.

• Authentication tokens: Keep you logged in across sessions
• Security cookies: Protect against cross-site request forgery
• Session cookies: Maintain your session state

Functional Cookies

These cookies remember your preferences and settings to provide a more personalized experience.

• Theme preferences: Remember your display preferences
• Language settings: Store your preferred language
• Dashboard configuration: Remember your layout choices

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our product and user experience.

• Page views and navigation paths
• Feature usage patterns
• Performance metrics

3. Third-Party Cookies

Some cookies are placed by third-party services we use:

• Razorpay: Payment processing cookies for secure transactions
• Analytics providers: Anonymized usage tracking

4. Cookie Duration

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 1 year) or until you delete them

5. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block all cookies or specific types
• Set preferences for specific websites

Note: Blocking essential cookies may prevent you from using certain features of Scriptly.

6. Chatbot Widget Cookies

When you embed the Scriptly chatbot widget on your website, the widget may set the following cookies for your end-users:

• Session identifier: To maintain the conversation context
• Widget state: To remember open/closed state across page navigations

These are minimal, essential cookies required for the chatbot to function. No tracking or advertising cookies are set by the widget.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

• Email: support@upwardscript.com